";s:4:"text";s:21285:"Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Companies across a variety of industries trust Liveops to provide virtual contact center services. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Its a huge, huge advantage for us, says Myers. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Login. Liveops SWA Array Overview This app integration supports Single Sign-On. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. I don't mind the extra training if they had compensation for it. Life doesnt always run on a schedule. We didnt just evolve the remote contact center model, we revolutionized it. Submit ticket. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. You get to dictate when and how often you commit to providing services. You can also manage cookies in your browser settings. Earning potential. About Liveops Employee benefits & perks. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Go Further; Marketplace. (sales@liveops.com) Press & Media. Customers sometimes need to speak with a live agent. The world class support of Liveops and unparalleled access to world-renowned clients. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. I wish there was some type of base pay. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Login to track your existing support requests. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Universal Login. process. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Have additional questions about applying? REDUCE RISK Rest assured your contractor compliance is always audit-ready. Health, Dental & Vision. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. No problem. From professional services to documentation, all via the latest industry blogs, we've got you covered. Grow your home business through Liveops client network, working with the brands you know and love. Support. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Managing multiple systems, programs, and screens simultaneously. Its why weve led the industry in virtual flex agent services for more than 20 years. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. First, check out our frequently asked questions about the agent experience and application process. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Reach out to us. You don't necessarily have calls every . Outspoken. ; The user selects the Duo Security option. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Thats up to you. Looks like you have Javascript turned off! One where youre provided with free warm leads? Copyright 2023 Liveops, Inc. All rights reserved. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. fits your experience, personality, and preferences the best? Innovate without compromise with Customer Identity Cloud. Now we can focus on making sure IT is partnered with the business in everything they do.. Find Out How & Apply . Copyright 2023 Liveops, Inc. All rights reserved. Click herefor technical info. Cons. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Browse case studies, customer service tips and other helpful resources for enterprises. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Keith Myers, SVP Business Technology, Live Nation. Which equals no money! We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Get Directions Remember me. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Actual earnings may vary depending on client opportunity and support required. Learn about Liveops Enterprise Solutions Click Here . Liveops: Flexibility. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Support. Connect contractors to affordable commercial insurances. Improving Peoples Lives. And, no calls equals no pay. Forgot your password? Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Public Relations e-mail (press@liveops.com) Locations. As a lot of people in the company say: it just works. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Copyright 2023 Liveops, Inc. All rights reserved. Need to plan around other commitments? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Work from home. To accept cookies continue browsing as normal. No matter what industry, use case, or level of support you need, weve got you covered. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. IT Support You are using an unsupported browser. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Want to give someone something unique this holiday season? You are paid the the talk/email minute when working so your pay for each day will vary. Then Liveops is looking for you! Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Forgot password? Learn More. Pros. Learn about Liveops Enterprise Solutions Click Here . Its a good company depending on the project you are on. Find Out How & Apply . Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. The more investment you make in yourself, the greater the reward. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales A wide array of jobs -- many of them well-paid -- don't require a degree.. All rights reserved. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Independent Contractor Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Is Liveops nation legit? Liveops exists to improve people's lives, and . Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Rather, you are self-employed meaning you work for yourself, or your business. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. To accept cookies continue browsing as normal. Learn more about how Liveops virtual contact center solutions can scale your business. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Agent Login Username / Email Forgot password? I still love it., I strongly recommend not working for this company. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Submit an application for an available virtual contact center opportunity. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Learn about Liveops Enterprise Solutions Click Here . Forgot Password Enter the email address associated with your account. Hello, Liveops. Whats it like to be self-employed and provide virtual contact center services? Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Freedom. Onboarding employees has become much more efficient. Love the flexibility of the jobs, but wish training was paid. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Login to know the status of the ticket. Sell top insurance coverage to warm leads (license required). Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Or, if, No college? Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Learn more Tax Support Provide support to users of top tax software providers. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Goodbye long commutes, rigid schedules, and busybody managers. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Unfortunately they dont pay a minimum per hour like other companies. OR Look in your activation email. Improving Peoples Lives. Want to become an Independent Liveops Agent. Documenting details of calls and customer interactions. Functionality Add this integration to enable authentication and provisioning capabilities. We couldnt have done it without Openforce. To have an identity management solution that wasn't cloud-based really wouldn't work for us. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Password Remember me Or, sign in using: Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). about the agent experience and application. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Our Offices. Sign an Independent Contractor Agreement. Sound: Must have a sound card installed and be equipped with speakers or headphones. Help patients get the most out of treatment plans. Okta goes so much further than other providers, Huckabay says. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Attack Protection. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. View our background requirements here. Money is amazing, but like every job there are flaws. Use your email address or username and password to sign into your WebCE learning center account. Liveops is a legitimate company. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Liveops offers work from home in customer service and sales. The typical military family moves every two or three years. You can also manage cookies in your browser settings. By Veronicas pandemic story is unfortunately all too common. Main hustle or side gig its all up to you. Companies across a variety of industries trust Liveops to provide virtual contact center services. The cons are being able to work in your own home. Support. Were now out of the back room and working with the business to add direct value, Huckabay says. Secure your consumer and SaaS apps, while creating optimized digital experiences. Keep contractors happy with accurate payments on time, every time. Earning potential. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Check the Eligibility requirements and make sure were currently accepting applications in your state. They love it because it does what it's supposed to do.. Developer Center. Remote work is undeniably popular and LiveOps offers that. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Your customers deserve the best at every touchpoint. Cons are having to provide your own equipment. Our developer community is here for you. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Discipline and setting expectations of yourself are key to working from home. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. We'd have had to build out a lot of infrastructure. You can also manage cookies in your browser settings. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Group Linking Link Okta groups to existing groups in the application. GM Regional Customer Care Operations, major utility. Hard to get in contact with managers for help. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. ";s:7:"keyword";s:21:"liveops nation portal";s:5:"links";s:447:"Chi Chi's Mexican Mudslide Wine Cocktail,
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